Your frequently asked questions – our answers:

 

Our worldwide network of dealers, auction houses and individuals allow us to offer a constantly changing and surprising range of coveted timepieces and jewelery that will make your heart beat faster.

Golden opening hours: Our shop in Hamburg in the Rathausstraße 12 (only 100 meters from the townhall) in is open from Monday to Saturday from 11am to 6pm. In our webshop you can shop 24/7  😉

Every day we work to make our customers happy. If you are nevertheless not satisfied with the delivered goods, you can return the item within 14 days of receipt. Please register with us at the e-mail adress: retoure@luxuhria.de

Every article shown in the webshop is really available and available from us. But being fast is worth it! Because in rare cases it can come to so-called intermediate sales. This is the case when the watch is sold at the same time in the shop and in the store. We kindly ask for your understanding that the sale in the store is given priority.

· Payment in advance by bank transfer

For delivery within Germany you have the following payment options

  • Prepayment via bank transfer
  • Bank transfer or cash on pickup

Shipping within Germany is free.

 

Worldwide shipping:

to 5.000 € = 39 €

5.000 € to 15.000 € = 49 €

15.000 € to 25.000 € = 59 €

more than 25.000 € = 69 €

Within Germany 1 – 3 days, foreign countries  5 – 7 days.

With pleasure. We are looking forward to getting to know you personally. By e-mail or by phone we arrenge a suitable pick-up date.

Yes, our logistic partners offer this option for targeted regions. Simply contact us.

We deliver your shipment to your desired date. Simply contact us.